I WANT TO EXCHANGE MY PURCHASE

I WANT TO EXCHANGE MY PURCHASE

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We are sorry that you have found yourself on this page! But we look forward to sending you a new item/s as soon as possible.

Once your order ships you will receive a confirmation email with details and tracking information when available.

NATIONAL ORDERS

- We ship to your door free of charge for all orders over 800 ZAR

- All orders are dispatched with our courier; Courier It and arrive within 3-5 working days provided that the product is in stock

- Every order has a tracking number, which can be used to trace your parcel online here

INTERNATIONAL ORDERS

- International orders ship via Registered Mail and arrive within 7-21 days, orders include tracking information and can be traced online

- Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility

OVERNIGHT SHIPPING

- We can arrange an overnight delivery for you at a charge of R150 for this service

- Please note — overnight orders must be placed before 1pm 'the day of' in order to arrive by the following day. Orders placed after this time will arrive within 48 hours

- Please note — Ths service is not available to outlying areas

- Mail hello@janesews.co.za before 1pm to request overnight shipping

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